Free delivery on orders over ₴1,500

Customer support

Delivery & Shipping

Here is how your Confiserie du Nord order gets from our shelves to you.

Delivery methods

Home delivery — your order is delivered to the address you enter at checkout.

Pickup point — collect your order from the pickup location you specify at checkout.

Delivery costs

Home delivery: ₴99. Free for orders of ₴1,500 or more.

Pickup point: free.

The final delivery cost is calculated and shown when your order is placed.

Delivery areas

[Delivery coverage to be provided: cities or regions served.]

Estimated delivery times

[Estimated delivery times to be provided.]

[Courier or delivery partner to be provided.]

Order processing

After you place an order you receive an order number on screen. We then prepare your order for delivery or pickup. [Order processing times and confirmation process to be provided.]

Delayed deliveries

If your order is late, please contact us with your order number and we will look into it. [Procedure for delayed deliveries to be provided.]

Contact

Confiserie du Nord SAS · SIREN 334381159

50 rue de l'Epideme, 59200 Tourcoing, France

[email protected] · +33 3 20 47 12 43

confiserie-nord.com

Need to know

Frequently Asked Questions

Everything you need for a smooth Confiserie du Nord order.

View all answers
How do I place an order?

Add your chosen sweets to the cart, continue to checkout and enter your contact and delivery details. You can order as a guest — no account is needed.

How much does delivery cost?

Home delivery costs ₴99 and is free when your order reaches ₴1,500. Collection from a pickup point is free.

How can I pay?

Choose card or cash on delivery at checkout. No payment or card details are processed on this website.

Are the products shown in stock?

Every product page shows its current availability. Stock is checked again when you place the order, so unavailable quantities cannot be ordered.

Where can I check ingredients and allergens?

Verified details are shown on the product page when available. Recipes and packaging can change, so always check the label before consuming.

What if my order arrives damaged or incorrect?

Contact us with your order number and, if possible, a photo of the item and packaging. We will review the issue with you.