Customer support

Payment Methods

Payment for Confiserie du Nord orders is made when your order is delivered. No payment is processed on this website.

Card on delivery

Pay by bank card when you receive your order. [Accepted card types to be confirmed.]

Cash on delivery

Pay in cash when you receive your order.

Payment on pickup

[Payment options at pickup points to be confirmed.]

Online payment

Online payment is not available yet. No card details are requested or stored on this website.

Currency

Prices and order totals are in Ukrainian hryvnia (₴). Amounts shown in other currencies at checkout are indicative conversions for reference only.

Contact

Confiserie du Nord SAS · SIREN 334381159

50 rue de l'Epideme, 59200 Tourcoing, France

[email protected] · +33 3 20 47 12 43

confiserie-nord.com

Need to know

Frequently Asked Questions

Everything you need for a smooth Confiserie du Nord order.

View all answers

How do I place an order?

Add your chosen sweets to the cart, continue to checkout and enter your contact and delivery details. You can order as a guest — no account is needed.

How much does delivery cost?

Home delivery costs ₴99 and is free when your order reaches ₴1,500. Collection from a pickup point is free.

How can I pay?

Choose card or cash on delivery at checkout. No payment or card details are processed on this website.

Are the products shown in stock?

Every product page shows its current availability. Stock is checked again when you place the order, so unavailable quantities cannot be ordered.

Where can I check ingredients and allergens?

Verified details are shown on the product page when available. Recipes and packaging can change, so always check the label before consuming.

What if my order arrives damaged or incorrect?

Contact us with your order number and, if possible, a photo of the item and packaging. We will review the issue with you.